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Troubleshooting

Internet Connection

Check out the status of your internet connection

Line Status Line active Line is not active due to outstanding bill.

Modem Status Modem is up Modem is down.

Connection Status Internet Connection is up Internet connection is down.

Speed Test

Test the speed of your internet

SPEED TEST

Modem is down

Please check the power
Please check the modem connection
For further support, please click here.
Continue

Line is not connected

  • Please connect your modem directly and remove the splitter.
For further support, please click here.
Continue

This service is not avilable for this line. Please select another line.

Checking line status
Check modem

Modem is down

  • Please check the power
  • Please check the modem connection
For further support, please click here.
Test again
Check connection status

Line is not connected

  • Please connect your modem directly and remove the splitter.
For further support, please click here.
Test again
Check speed test
Start

Connection details

Start date Start time End date End time

Sorry, you dont have permission to perform this action. Please contact the fleet manager from your company to amend your account privileges